Effective & last updated — August 21, 2026

Terms of Service

1. Agreement

These Terms of Service ("Terms") are a binding legal agreement between you and JohnnyAI Labs LLC ("JohnnyAI," "we," "us," "our").

By creating an account or otherwise accessing or using the JohnnyAI Quote website at johnnyai.io and any related services (together, the "Service"), you agree to these Terms. If you don't agree, don't use the Service.

If you are using the Service on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and "you" refers to that entity.

2. What the Service does

JohnnyAI Quote analyzes lighting-project documents you upload — fixture schedules, spec books, electrical contractor counts, vendor quotes, submittals, and similar files — and produces a structured analysis including fixture indexes, quantity reconciliations, quote comparisons, discrepancy flags, and, where cost data is present, an internal/customer quotation. The Service uses artificial intelligence, currently powered by Anthropic's Claude API, to interpret documents and generate results.

The Service is a tool. It is not a substitute for professional judgment. See §8 (Nature of the Service).

3. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Service. The Service is not directed to children.

The Service is offered for legitimate business use in the lighting, electrical, and construction industries. You may not use the Service for any purpose that violates these Terms or applicable law.

4. Accounts and access

An account is required. You create an account to use the Service, authenticated by email. Keep your credentials confidential — you are responsible for activity that occurs under your account.

Active development. Features may be added, changed, or removed as we continue building the Service. We will use reasonable efforts to give notice of material changes that affect you.

5. Your content

5.1 What you upload

"Your Content" means anything you submit to the Service, including documents (PDFs, Word, Excel), text, follow-up questions, email addresses, and any other information you provide.

5.2 Your rights

You retain all ownership rights in Your Content. You are not transferring copyright or IP ownership to us.

5.3 License you grant to us

For the sole purpose of providing the Service to you, you grant us a limited, non-exclusive, royalty-free license to store, process, transmit, and analyze Your Content. This license ends when we delete Your Content per our retention practices (see the Privacy Policy).

5.4 What we won't do with Your Content

We will not sell Your Content to third parties
We will not use Your Content to train AI models
We will not use Your Content to build derivative products
We will not share Your Content with other users
We will not use Your Content in marketing without your express written consent

5.5 Third-party content and your representations

Lighting project documents commonly contain material owned by third parties — manufacturer catalogs and part data, lighting designer spec books, contractor takeoffs, vendor pricing. By uploading Your Content, you represent and warrant that:

You have the right to upload it and to have it processed by an AI service
You are not violating any confidentiality agreement, NDA, contract, or law by uploading it
You are not uploading material subject to protective orders or trade-secret protections that prohibit AI processing
You have obtained any necessary permissions from third parties whose IP appears in the documents
You are not uploading personal information about individuals who have not consented to that processing (for example, do not upload documents rich in personally identifiable information)

You are responsible for what you upload. If a third party claims you didn't have the right to submit their content, you agree to indemnify us as described in §15.

6. Our content

The Service itself — including the software, design, branding, layout, marketing copy, and documentation — is owned by JohnnyAI or licensed to us. You may not copy, reverse engineer, resell, or redistribute the Service or any component of it, except that:

You may share result links (/r/<id>) with people who have a legitimate need to see the analysis
You may download and use the exported markdown, Excel, and PDF files for your business purposes
You may reference the Service in your workflow documentation and communications with customers

7. Analysis results

7.1 Ownership of results

The analysis output we generate from Your Content ("Results") is yours to use for your business purposes. We do not claim ownership of the specific analysis produced from your documents.

7.2 Nature of Results

Results are generated by AI. They may contain:

Errors in extracted data
Misinterpretations of ambiguous or non-standard document formats
Suggestions that are technically inaccurate for your specific project
Omissions of items the AI failed to recognize

You must review Results before relying on them for any business decision. The Service is designed to speed up estimating, not to replace estimator judgment. Use the Results as a first draft and verify against your source documents.

7.3 Shareable result links

Result links at /r/<id> are unlisted but publicly accessible to anyone with the URL. You are responsible for who you share the link with. If a link contains information you no longer want accessible, contact us to have it removed — see the Privacy Policy for current retention practices.

8. Nature of the Service — important disclaimers

JohnnyAI Quote does not provide professional lighting design, engineering, estimating, procurement, or contracting services. We are a software tool that helps organize and analyze documents.

We do not certify that Results are accurate
We do not verify that fixtures listed in Results are available, currently priced, or suitable for your project
We do not confirm that manufacturer part numbers, driver requirements, controls compatibility, or code compliance items in Results are correct
We do not warrant that the Service will identify every discrepancy in your documents
We do not act as your agent, advisor, or authorized representative to lighting designers, contractors, manufacturers, or clients

Buyout decisions, project bids, submittals, and orders based on Results are your responsibility. You should verify all critical information — fixture counts, pricing, part numbers, drivers, lead times, code compliance — against original manufacturer documentation and with the relevant parties before committing to purchases or contracts.

9. Acceptable use

You agree not to:

Use the Service to violate any law or regulation
Upload malware, viruses, or malicious code, or documents you know contain material you don't have the right to submit
Attempt to bypass rate limits, security controls, or access restrictions
Attempt to access accounts, data, or systems that don't belong to you
Scrape, crawl, or mass-download from the Service
Reverse engineer, decompile, or attempt to extract the underlying AI prompts or model weights
Use the Service to generate content intended to deceive, defraud, or harm others
Use the Service to build a competing product
Exceed the analysis allocation of your plan, or attempt to circumvent it (currently 10–150 analyses per billing period depending on plan, plus a shared submission rate limit)
Resell, sublicense, or offer the Service to third parties without our written agreement

Violation of this section may result in immediate suspension of your access, deletion of your data, and potential legal action.

10. Fees and billing

The Service is offered on paid subscription plans, currently Starter, Pro, and Studio, each with a monthly price and a fixed number of analyses included per billing period. Current pricing and allocations are published at johnnyai.io/pricing.

New subscriptions include a 3-day trial before the first charge
Fees are billed through Stripe, our payment processor
All fees are non-refundable except as required by law or as expressly stated in a specific offer
Taxes are your responsibility
Exceeding your plan's analysis allocation in a billing period requires upgrading or waiting for the next period — we do not auto-charge overage fees
We may change pricing for existing customers with reasonable advance notice

11. Third-party services

The Service relies on third-party services, including:

Amazon Web Services (AWS) for hosting
Supabase for account authentication and the application database
Anthropic for AI document analysis
Postmark for transactional email delivery (RFIs, analysis results, account notices)
Stripe for payment processing
Plausible Analytics for privacy-friendly usage analytics

Your use of the Service is subject to the terms of these third-party providers as they relate to their portion of the workflow. We are not responsible for outages, data loss, or errors caused by third-party providers, though we will do our best to notify you and mitigate impact.

12. Availability and modifications

The Service is provided on an "as-is" and "as-available" basis. We do not guarantee uptime, availability, or any specific level of performance.

We may modify, suspend, or discontinue any part of the Service at any time; change these Terms with reasonable notice; restrict access for users who violate these Terms; and perform maintenance that temporarily interrupts availability.

13. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES INCLUDING BUT NOT LIMITED TO:

IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE
WARRANTIES OF ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF THE SERVICE OR RESULTS
WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE
WARRANTIES THAT DEFECTS WILL BE CORRECTED
WARRANTIES THAT AI-GENERATED RESULTS ARE ACCURATE, CURRENT, OR SUITABLE FOR ANY PARTICULAR PURPOSE

YOU USE THE SERVICE AT YOUR OWN RISK. Some jurisdictions do not allow the exclusion of implied warranties, so some of the above may not apply to you.

14. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

JOHNNYAI, ITS OFFICERS, EMPLOYEES, CONTRACTORS, AND AFFILIATES ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, LOST BUSINESS, OR PROCUREMENT COSTS ARISING FROM YOUR USE OF THE SERVICE OR RELIANCE ON RESULTS.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100 USD).
THIS LIMITATION APPLIES EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

Some jurisdictions do not allow limitations on liability for certain types of damages, so some of the above may not apply to you.

Specifically regarding lighting project decisions: you acknowledge that a lighting fixture buyout, procurement contract, or project quote can involve hundreds of thousands of dollars and that errors in that process can cause significant financial loss. You accept that JohnnyAI is not liable for financial losses arising from decisions you make based on Results, whether or not the Results contained errors.

15. Indemnification

You agree to indemnify, defend, and hold harmless JohnnyAI Labs LLC and its officers, directors, employees, contractors, and affiliates from any claims, damages, losses, costs, and expenses (including reasonable attorney's fees) arising out of:

Your use of the Service
Your Content, including any claim that Your Content violates third-party rights (IP, confidentiality, privacy)
Your violation of these Terms
Your violation of any law or regulation
Your reliance on Results for a business decision

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense.

16. Termination

By you. You may stop using the Service and cancel your subscription at any time. To have your data deleted, email quote@johnnyai.io.

By us. We may suspend or terminate your access at any time, with or without notice, if we believe you have violated these Terms or applicable law, or if we discontinue the Service.

Effect of termination. Sections 5 (Your Content — specifically your representations), 6 (Our Content), 8 (Nature of the Service), 13 (Disclaimers), 14 (Liability), 15 (Indemnification), 17 (Governing Law), and 18 (Dispute Resolution) survive termination.

17. Governing law

Placeholder pending counsel review — not yet finalized. Governing-law state and venue depend on where JohnnyAI Labs LLC is formed and where it operates. This section is intentionally left incomplete rather than guessed.

These Terms are governed by the laws of the State of [STATE — CONFIRM WITH COUNSEL], without regard to conflict-of-laws principles. Any legal action arising from these Terms or the Service must be brought in the state or federal courts located in [COUNTY, STATE — CONFIRM WITH COUNSEL], and you consent to the personal jurisdiction of those courts.

18. Dispute resolution

Informal resolution first. Before filing any formal proceeding, you agree to contact us at quote@johnnyai.io and describe the dispute. We will attempt to resolve it in good faith within 30 days of receipt.

If informal resolution fails, any dispute may be brought in the state or federal courts identified in §17.

A mandatory arbitration clause (with a class-action waiver) is a common alternative to court litigation for SaaS terms, but it is a meaningful decision with tradeoffs by jurisdiction — it has been intentionally left out of this draft pending your and counsel's decision, rather than defaulted in.

19. Miscellaneous

Entire agreement. These Terms, together with our Privacy Policy, are the entire agreement between you and JohnnyAI regarding the Service and supersede any prior agreements.

Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions remain in effect.

No waiver. Our failure to enforce any provision of these Terms is not a waiver of that provision.

Assignment. You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

No third-party beneficiaries. These Terms do not create any third-party beneficiary rights.

Notices. We may give notice via email, in-product notification, or by posting on the Service. You may give notice to us at quote@johnnyai.io.

Force majeure. Neither party is liable for delays or failures caused by events outside their reasonable control, including natural disasters, war, pandemics, government actions, or failures of third-party infrastructure.

Feedback. If you provide us with feedback, suggestions, or ideas about the Service, we may use them without restriction or compensation to you.

20. Contact

All inquiries — legal, privacy, billing, general: quote@johnnyai.io